User Guide to the FleXtel Service
Basic Commands
Special Phone Commands
FleXtel Account
- Why do I need an Account?
- How do I setup an Account?
- How do I add other FleXtel Numbers to my Account?
- What is the Difference between Password & PINs?
- PIN and Password Security Advanced Features
Advanced Features
- Directory Listing
- DND - Dialled Number Display™
- ICD - Intelligent Call Diversion™
- FNP - FleXtel Number Presentation™
- SMS Rerouting Customer Support
Customer Support
Reroute your FleXtel number
The FleXtel system supports three powerful alternative methods to control your number:
Any Phone or Mobile - Reroute from any phone by calling 0870 321 0000.
- Key in your full FleXtel number.
- Key in your selected PIN.
- Key in the phone number of your new destination and listen to the confirmation message.
- If the number heard is correct then press 1 and WAIT a few seconds until you hear "Your reroute request has been sent"
- Hang up - that's it!
Mobile - Reroute by sending a mobile text message to FleXtel's SMS Reroute Gateway. This is quick, simple and works brilliantly in very poor radio coverage. It also is very cost effective when roaming abroad.
Internet - Just logon to either the Reroute & Number Control Screen or, for the ultimate in number control, the Account Screen.
FleXtel Number Presentation™ (FNP)
To find out about FNP, please go to our FNP guide.
